After the primary user has registered a Rest 2nd gen or Rest+ 2nd gen, they can add up to four additional users. If you want to connect to a Rest/Rest+ 2nd gen that already has an owner, you'll need to request access from the primary owner (the person who registered the device.)
Granting access:
- Go to your device in the app
- Click on the settings "gear" in the top right corner and click on your device.
- On the device settings page, under "Access," tap on "Add a caretaker."
- Enter the email address of the person who needs access, and then hit invite.
Receiving access:
Once you have been invited to a Rest device, you will receive an email letting you know you've been granted access.
- If you already have an account: you should now be able to connect to the Rest from your app.
- If you do not already have an account: you can now create an account through the Hatch Sleep app and connect to the Rest.
How to remove access for another user:
- Go to Settings
- Select your Rest device
- On the device settings page, under "Access", find the email of the person you'd like to remove.
- Tap "Remove" and then tap Yes to confirm.
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