Are you looking for instructions on how to care for your Grow?
Cleaning Guidance:
- You can wipe Grow clean with a baby wipe, a damp towel, or a cloth with Dawn dish soap. Harsh cleaning agents are not recommended.
- CAUTION: The device may be damaged if the underside scale comes into contact with liquid.
General Care:
Since Grow is a delicate device, here's a few tips you can use to protect your Grow:
- Be sure not to place horizontal pressure on the scale, especially in situations where the scale may be scooted to the side; for example- scooting the scale when cleaning under or beside it
- Avoid downward pressure by someone leaning on it over baby
- Do not put local pressure on the scale (pressing on one side or corner of the scale more than the other), such as when someone accidentally puts their hand on it while bending down to pick something up
- Avoid dropping your scale
- Limit the number of times you move your scale as repeated moving can cause damage to your scale
- If your scale needs to be stored, make sure it's stored in a location where the feet are protected
- Do not travel with your Grow
If you're still having trouble with your Grow, please click on the chat bubble on this page to send us a message!