Grow is a precision scale that can weigh small amounts within .25 ounces, this makes the scale very delicate, which is what we want it to be in order to weigh such small amounts!
Load cells are what calculate your baby's weight on Grow -- the feet on Grow are where to load cells are located. And any damage to the feet of Grow renders the scale broken.
Without proper tools such as necessary calibration programs and certified weights to continue to receive accurate readings, for this reason, we do not have replacement feet available and do not have a repair program in place at this time.
Additional questions? Reach out to us by submitting a request from the button above!