How to Perform a Recovery Reset

Are you experiencing issues with your device?  A reset might help!  

Please try this hard reset on your Restore      

1. Unplug Restore
2. Press and hold the Connect button with the two arrows on the bottom of your Restore
3. Re-plug Restore
4. Release the Connect button after 10 seconds
5. Wait about 2 minutes for the Restore to reboot and connect to your Restore.
6. Let us know if the issue continues. 

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