Having trouble with your clock display? First, you’ll want to make sure you have the clock display enabled. You can check and adjust this setting by making sure to connect to your Restore in the Hatch Sleep app, then tap the gear icon in the top right corner. Next, select Restore, and tap “clock display”. From there, you toggle the clock display on/off, choose your time format, and set a custom schedule during which the clock display is on.
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If the clock display still isn't behaving according to your settings, please try the following steps to reset your Restore:
1. Unplug your Restore
2. Press and hold the Connect button with the two arrows on the bottom of your Restore
3. Re-plug Restore
4. Release the Connect button after 10 seconds
5. Wait about 2 minutes for the Restore to reboot and connect to your Restore.
Clock display settings not saving?
If you notice that your clock display settings aren't saving or revert to their prior settings, please try the following steps:
1. Uninstall the Hatch Sleep app
2. Restart your phone
3. Reinstall the Hatch Sleep app to ensure it is up-to-date, and try to save your settings once more
If you are only seeing dashes on your clock display, it's possible that you need to update your Wi-Fi settings to get your device connected to your Wi-Fi again. Need help getting connected? Feel free to review our Connection section for assistance!
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