Restore turning on in the middle of the night?

Is your Restore turning on in the middle of the night or randomly when it shouldn't? There are a couple of things to check!

First, navigate to your Restore's sleep routine and make sure there aren't any steps with no sound followed by a step with sound. You'll also want to double-check to see if there are any one-off alarms that may have been accidentally set up or forgotten about.

If everything looks good with your routines, please try the following steps to reset your Restore:

1. Unplug your Restore
2. Press and hold the Connect button with the two arrows on the bottom of your Restore
3. Re-plug Restore
4. Release the Connect button after 10 seconds
5. Wait about 2 minutes for the Restore to reboot and connect to your Restore.
6. Let us know if the issue continues. 

Are you still having trouble? For more questions or concerns, don't hesitate to reach out to us using the "Submit a request" button in the upper corner of this page.