After the primary user has registered a Rest Mini, they can add up to four additional users. If you want to connect to a Rest Mini that already has an owner, you'll need to request access from the primary owner (the person who registered the Rest Mini).
Please note that only the original owner of the device can add additional users. If you were added to the device by another user, they will need to invite any additional users.
Granting access:
- Go to Settings
- Select your Rest Mini device
- On the device settings page, under "Access," tap on "Add a Person."
- Enter the email address of the person who needs access, and then hit invite.
Receiving access:
Once you have been invited to a Rest Mini device, you will receive an email letting you know you've been granted access.
- If you already have an account: you should now be able to connect to the Rest Mini from your app.
- If you do not already have an account: you can now create an account through the Hatch Sleep app and connect to the Rest Mini.
Still need help? Click on the chat bubble on this page to send us a message!