Welcome to the Hatch family! The first thing you want to do is download the Hatch Sleep app from the App Store or Google Play Store. The Hatch Sleep app is essential and will help ensure you're getting the most from your Hatch; while also syncing any necessary updates to your device. Don't worry, after you connect your Hatch to the app during setup, you'll be able to use it without the app in the future.
Next, plug in your Hatch and open the Hatch Sleep app to begin the setup tutorial. Keep in mind, you will need your WiFi password, a strong 2.4 Ghz WiFi connection with a password, and Bluetooth turned on in order to set up your Hatch.
The Hatch Sleep app's start-up tutorials and sleep quiz will walk you through the steps to set up and customize your Hatch.
Along the way, our own Hatch sleep experts will recommend hand-picked combinations and settings to help you and your little one create the best sleep experience possible. We know sleep is personal and everyone's sleep needs are unique, so you can always modify these options later using the Hatch Sleep app.
Having trouble connecting? Be sure to check out our Connection Troubleshooting Tips.
Still need help? Click on the chat bubble on this page to send us a message!