When setting up a Hatch for the first time, the Hatch will be registered to the Hatch Sleep account used when setting it up! Once registered, the device will be tied to that account unless the device is deregistered.
If your device has been registered by another member of your household, and you want to get connected with your account too, just have the original account holder add you using these steps:
- Connect to your device via the Hatch Sleep app
- Tap the gear icon in the upper right-hand corner of the main remote screen
- Tap the name of the device you'd like to share access
- Scroll to the "Access" section and tap on "Add a Person."
- Enter their email address and hit "invite, and you're all set!
To deregister your Hatch, just click on the chat bubble on the page and type the word "deregister" to get started!