If you're having trouble saving new entries, there are a couple of things that typically resolve the issue!
First, if possible, please try logging into the Hatch Grow app from a different device and see if you're able to save your entries there.
If that is not an option for you, or if that does not resolve the issue, to prevent any loss of data- make sure to first export your data.
Next, please uninstall the Hatch Grow app, restart your phone, reinstall the app, and create a test entry to verify that you are now able to save entries in the app.
If you are still unable to save an entry, please attempt to create a new account (just for testing purposes) and try to save an entry in the new account.
**Note that depending on when the app last synced with our servers, you may lose some of the recent data that you've entered. There is not a way to place exported data back into the app if not restored through your account, but the exported data will ensure you always have a copy of your entries.
Send us a message by clicking on the "Submit a request" button at the top of the page if you still need help!