We try to fulfill orders as quickly as possible to ensure a good night's sleep is only days away after placing your order. For that reason, we are unable to make changes to shipping addresses or cancel orders once they have been placed.
Hatch offers free returns for 30-nights after purchase. If you changed your mind after placing the order we hope you'll hang onto your order to give it a try! We think you'll love our products and if you don't you can initiate a free return on our website within 30-nights of your ship date.
You can find the returns section of our website here.
For more information regarding our return policy and the return process, you can check out this article on our Return Policy.
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