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Which Hatch device do I have?
Hatch Support
Orders, Shipping and Returns
Orders, Shipping and Returns
Returns
How long will it take to get my refund?
Can I exchange my Hatch device for a different one?
Gift returns - how do they work?
Shipping and return dates for Christmas
Return and Exchange Policy
How do I start a return?
Orders and Shipping
Wrong billing address?
Can I change my order?
Your Order Status
Did your order arrive damaged?
Donation Requests
Can I gift a Hatch+ Subscription?
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