When setting up your Hatch Baby for the first time, you will be directed to our Sleep Help so you can start asking our experts any questions you have. We want to make sure you have personalized support right from the start! You can exit the chat anytime and explore the app. Your recommended sound/light combo has already been saved to your Favorites.
If you have a question but don't get a response right away- don't worry you can start using your device without having to wait for a response. We have your first Favorite already set up!
You can see more about chatting with our sleep experts in our video here!
No questions just yet? No problem! You can share how sleep is going generally, or let us know you're just getting started. You can also close the chat and explore the app instead.
Still need help? Click on the chat bubble on this page to send us a message!