Is there no sound coming from your Rest? We can help out!
First, you will want to double-check your settings to make sure your volume is turned up and that you have a sound selected. If your program selection or player appears similar to the one below, make sure to select a sound and adjust the volume slider if necessary.
Still not hearing any sound on? Please try the following steps to give your Rest a quick reset:
- Restart your phone
- Make sure your Bluetooth is turned on and you are standing near Rest
- Unplug Rest for 20 seconds
- Plug Rest back in and make sure the power cord is firmly in place
- Hold the power button in (center button in the middle of the base)
- While holding the power button, insert/release a paperclip or pin into the small reset hole in the base (near "contains FCC ID")
- After 5 seconds, release the power button
- Open your app and connect to Rest right away (within 20 seconds)
Are you still having trouble? For more questions or concerns, don't hesitate to reach out to us using the "Submit a request" button in the upper corner of this page.