No sound coming out of your Rest Go? Try the following steps to try and get the sound working:
1. Please charge your Rest Go until it shows it's fully charged- the light on your Rest Go will turn green to indicate it's ready to go.
2. Reset the Rest Go by pressing + and - at the same time. This will make your Rest Go forget the last sound played and the next time your Rest Go is powered on, it will play White Noise.
3. After resetting, turn your Rest Go on and tap the Power Button several times (without holding it down) to go through the sound options. Use the + sign on your Rest Go to attempt to turn the volume up on each one.
Still need help? Click on the chat bubble on this page to send us a message!
When you reach out, please let us know the following in your message:
- Did anything happened to your Rest Go before the device stopped working?
- When you plug your Rest Go in to charge, does the battery light turn on? (The light is located on the top of your Rest Go.)
- If you saw that light, please let us know what color the light was.