Having trouble with your Hatch Sleep Clock? A power cycle is a great first step!
- Force close the Hatch Sleep app
- Unplug your Sleep Clock
- Unplug your WiFi router and leave it unplugged for about 5 minutes
- Plug the router back in and wait about 5 minutes to allow it to reconnect
- Place your Sleep Clock as close to your router as possible (just for troubleshooting purposes) and plug it in - make sure to give the device a few moments to power on
- Go back into the app and try to connect once more
Still need help? Click on the chat bubble on this page to send us a message!