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  1. Hatch Support
  2. Rest+ 2nd gen
  3. Troubleshooting your Rest+ 2nd gen

Troubleshooting your Rest+ 2nd gen

  • Your Hatch and Decibel Level
  • Having trouble adding another authorized user to your Hatch?
  • Having Trouble Re-Naming Your Hatch?
  • Wrong Time On Your Clock Display?
  • My Hatch is playing the same episode every night
  • Caring for your Hatch's Cosmetic Appearance
  • Rest+ 2nd gen displaying the wrong color?
  • Loose power cord?
  • My routine won't transition to the next step
  • Unable to adjust the volume on my Rest+ 2nd Gen
  • My Rest+ 2nd Gen starts cycling through all of my favorites when I tap the touch ring
  • My Rest+ 2nd Gen is showing the wrong time
  • Rest+ 2nd Gen turning off at the same time every night
  • Rest+ 2nd Gen clock display not showing time
  • Sound or light turning up or down suddenly
  • Device suddenly shutting off?
  • Troubleshooting saving a routine
  • Sound issues on your Rest+ 2nd gen?
  • Not turning on?
  • No sound on your Rest+ 2nd gen?
  • How to Perform a Recovery Reset
  • Power Cycle for Rest+ 2nd Gen
  • Firmware Updates
  • Schedule troubleshooting steps
  • Is my Hatch secure?
Hatch Support